The wire of our garage door came off the pulley. Gave them a call and they had someone here the same day. Repairman was courteous and efficient. He got the problem fixed and even took a look at the other door to make sure there weren't any problems. Would highly recommend them.

One of the steel wires for pulling the garage door snapped. I booked an appointment online and the next business day they showed up on time and quickly resolved the issue.

Excellent prompt service.

Called in the morning, Mike the tech arrived on time as stated. He quickly diagnosed the issues, replaced the parts and conducted the repairs. Door is working great again.

Thanks,

My cables rusted out and broke. I called on Friday booked an appointment for Monday morning. Kurtis called before coming and arrived on time. Immediately assessed the problem and explained what he was going to do. He replaced both cables and had it back in operating state in less than 15 minutes. Explained the possible cause, reviewed some preventative measures, offered me excellent advice and explained what to expect if I ever had major issue. Recommend some quality doors that would meet my needs based on the type of use, car storage etc.

Had our 13 yr old door opener replaced. Mike was on time (early to be exact) and friendly. He worked quickly and had the job done in no time. We also had our garage door weather stripping replaced. The door opener works great and is super quiet. Highly Recommended!!

We had a new garage door installed and were very happy with the work done and the technician who did the work. There was no mess, the job was done on time and we have enjoyed using the door with ease ever since. I would gladly recommend Door Doctor to anyone else.

We've used the Door Doctor for years. Happened across them, and the service has always been top notch. On one previous occasion, the work hadn't quite been done properly. When we had them back, the installer asked some questions, found out they had been there before, and didn't charge for the service. Only for the part. This was the one time (out of about 6 or 7 different requirements in different homes) things were not 100% and they made good.

The most recent call involved a seemingly dead opener that magically started working again when the service arrived. What we got was a reasonable explanation (it's old equipment), descriptions of a variety of alternatives to be done should it happen again, and we were incredibly pleased. Talented, conscientious, and reasonably priced service. And he arrived on time.

Oh, and I was able to book an appointment within 24 hours of my call (we weren't an emergency).

I had used Door Doctor many times when I was a professional mechanic and have always been impressed with their commercial service. I had a new garage door installed by a friend, but he made a lot of mistakes and the door did not work properly. I called Door Doctor and they sent Kurtis to inspect and give an estimate. Two days later Allen the installer showed up on time and had to disassemble the complete installation, and redo it. He also installed a new opener that I had bought. All this was done very quickly and at a reasonable cost. Allen and Kurtis are at the top of their game. Very professional. I would have no problem recommending them or Door Doctor.

Door opener worked intermittently. Kurtis from Door Doctor in Ottawa responded. He had excellent trouble shooting skills and great recommendations. They are a company who obviously pride themselves on customer service. I would recommend Door Doctor to anyone.

Door Doctor had by far the best pricing on Garaga Doors in late 2013.

I went for the insulated door with sheeting on the inside as well are outside (filled polystyrene I think) with their special locking system between panels. The choice to get an insulated door was not due to the insulation factor (my garage is not insulated), this level of door came with the nice lower gauge hardware and the panels themselves are more rigid. The Bellevue windows are double pane (crazy!) and XL panels are beautiful.

The quotes were quick through e-mail and the install was done while I was at work and well done.